Privacy Policy – Druk Hardware Store
Introduction
At Druk Hardware Store, Kalimpong, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring it is used responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store, website, or interact with our services. By using our services, you agree to the terms outlined here.
Information We Collect
We may collect personal information such as your name, phone number, email address, and delivery address when you make a purchase or inquiry. Additionally, we collect non-personal data like browser type, device information, and website usage patterns to improve our services. All information is collected voluntarily and only for legitimate business purposes.
How We Use Your Information
Your personal information is used to confirm orders, deliver products, provide support, and improve your overall experience. We also use your data to offer personalized recommendations, keep you updated about our products, and share relevant offers.
Sharing and Disclosure
Druk Hardware Store does not sell, rent, or trade your personal information. In certain cases, we may share data with trusted service providers for delivery, payment processing, or customer support. These partners are bound by strict confidentiality agreements.
Payment Security
All financial transactions are conducted through secure, encrypted payment gateways. We do not store your card or banking details. Your safety and data protection are our top priorities.
Cookies and Tracking
Our website uses cookies to enhance user experience, remember preferences, and streamline navigation. You can disable cookies in your browser settings, but some features of our website may be affected.
Data Retention
We retain your personal information only as long as necessary for business operations. Once no longer needed, your data is securely deleted from our systems.
Your Rights
You have the right to request access to your personal information, correct errors, or request permanent deletion. We respond promptly to all such requests.
Children’s Privacy
We do not knowingly collect information from children under 18. Parents and guardians are encouraged to monitor online activity, and any data inadvertently collected from minors is deleted immediately.
Third-Party Links
Our website may contain links to external sites. Druk Hardware Store is not responsible for the privacy practices of these websites. We encourage you to review their policies before sharing any personal information.
Marketing Communications
We send promotional emails or messages only with your consent. You can unsubscribe at any time. These communications may include offers, discounts, and updates about products and services.
Data Security
We implement robust security measures, regular audits, and restricted employee access to ensure the safety of your data. Only authorized personnel can access sensitive information.
Policy Updates
This Privacy Policy may be updated from time to time. We encourage customers to review it periodically. Continued use of our services constitutes acceptance of any changes.
Customer Support
For any questions or concerns regarding this Privacy Policy, you may contact us at our Kalimpong store or via our official contact channels like our Phone No – 83710 45455, Email id – [email protected] . Your trust is our foundation, and we strive to maintain complete transparency in handling your information.